Privacy Policy

Effective Date: 06 December 2024

At Aqua Fit Pro, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our website aquafit-pro.com or services, you agree to the terms outlined in this policy.

1. Contact Information

Aqua Fit Pro
51 Middle Rd, #03-01, Singapore, 188959
📧 Email: [email protected]
📞 Phone: +65 8855 0605

2. Information We Collect

2.1 Personal Data

We may collect the following personal information when you interact with us:

  • Contact Details: Name, email address, phone number, and mailing address (e.g., for registrations or inquiries).
  • Payment Information: Details required for payment processing, such as credit card or billing information.
  • Preferences: Information about your fitness goals, class preferences, and feedback.

2.2 Non-Personal Data

Automatically collected data when you visit our website, such as:

  • IP address, browser type, and access times.
  • Device information and referring websites.

2.3 Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather analytics. Cookies help us:

  • Understand how visitors interact with our website.
  • Save your preferences for future visits.
  • Provide personalized content and targeted promotions.

You can manage or disable cookies through your browser settings.

3. How We Use Your Data

Your personal data is used for the following purposes:

  • To process class bookings, registrations, and payments.
  • To communicate with you regarding updates, promotions, or changes to our services.
  • To improve website functionality and user experience.
  • To analyze trends and optimize marketing strategies.
  • To comply with legal obligations or resolve disputes.

4. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors assisting with payment processing, marketing, or IT support.
  • Legal Authorities: When required by law to comply with legal obligations or protect our rights.

All third parties are contractually obligated to protect your data and use it only for specified purposes.

5. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

  • Access and Correction: Request access to or correction of your personal data.
  • Withdrawal of Consent: Withdraw your consent for us to use your data at any time.
  • Opt-Out of Marketing Communications: Unsubscribe from newsletters or promotional emails by clicking the "unsubscribe" link or contacting us directly.

To exercise these rights, contact us at [email protected].

6. Cookies Management

You can manage cookies through your browser settings to:

  • Block or delete cookies.
  • Receive notifications before cookies are stored.

Please note that disabling cookies may affect the functionality of certain features on our website.

7. Data Security

We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss. These measures include:

  • Encrypted payment processing.
  • Secure servers to store your information.
  • Regular monitoring and audits of our data protection practices.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the effective date will be revised accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: [email protected]
📞 Phone: +65 8855 0605
📍 Address: 51 Middle Rd, #03-01, Singapore, 188959